Terms and Conditions

When you place an order for a product you are offering to buy it for the price stated, subject to these Terms. After placing your order online at www.lovethosecharms.co.uk, will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your order details. We will also send you details of your account at LoveThoseCharms along with a password to enable you to login to our site to review your details and recent orders.

Please note, the fact that you receive an automatic confirmation does not necessarily mean that we will be able to fulfil your order. Once we have sent the confirmation email, we will check availability. If necessary we will contact you via the details you supplied for additional information. If the product is not available we will contact by email. If the product is available and the details of the order are correct, we will issue a dispatch email which will be deemed an acceptance and will specify delivery details.

LoveThoseCharms may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products or correct any mistakes to prices at any time at its sole discretion before an order is dispatched. This applies to any special promotions or sale items. If an order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights.

The price for each Product is shown on www.lovethosecharms.co.uk and includes V.A.T at 20%. We always try to make sure that the prices are accurate but errors may occur. If we discover an error in pricing of the products in your order, we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be cancelled and a refund made in full.

You must pay for your order before it is delivered and payment will be taken for in stock and out of stock products at the time of ordering. You can make payment by credit card, debit card, paypal or use accumulated sweetie reward points from previous orders.

We try to keep lovethosecharms.co.uk as up to date as possible but with thousands of charms to manage, we cannot guarantee that particular item will always be available. If we can't supply a product straight away, you will be notified. You can either wait for the item to become available or request a refund in full.

LoveThoseCharms offers delivery to the UK and Ireland. You will be notified of any delivery costs at the time of ordering.

LoveThoseCharms does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them. The copyright in www.lovethosecharms.co.uk includes the content of all the software, web site and pages relating to the www.lovethosecharms.co.uk web site or licensed to LoveThoseCharms and unless otherwise specified, may not be used, copied or altered without our express consent. Copyright extends to the design, look and feel of www.lovethosecharms.co.uk, all photographs on it and its marketing materials.

You may use lovethosecharms.co.uk for private and personal use only. The contents on www.lovethosecharms.co.uk may not be used for any other purpose.

LoveThoseCharms does not make any warranty or representation in respect of any other trade mark or trade marks of brands featured on our website and they belong to their respective owners.

LoveThoseCharms respects your privacy and promises only to use information collected about you in accordance with our Privacy Policy.

LoveThoseCharms is registered with the Information Commissioner in accordance with the Data Protection Act 1998.

Earrings and bespoke items of jewellery are not eligible for a refund under the distance selling regulations. We are unable to offer our usual refund policy on these items. These products will be clearly identified as special order items on their respective product pages.

LoveThoseCharms attempts to be as accurate as possible in its products descriptions. However, we do not warrant that product and price descriptions or other content of this site are accurate, complete, reliable, current, or error-free. Please contact us if you are unsure about any product.

LoveThoseCharms will provide its services with reasonable skill and care but does not give any guarantees, warranties or representations in respect of any other person's services. Because of the nature of the Internet ecommerce, this website is provided on an "as is", "as available" basis and makes no promise that use of lovethosecharms.co.uk will be uninterrupted or entirely error free.

We are not responsible to you if we are unable to provide our services for any reason beyond our control. Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law. These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall they exclude or limit LoveThoseCharms's liability for death or personal injury resulting from its negligence nor any fraudulent representation.

LoveThoseCharms will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation internet outages, communications outages, fire, flood, war or act of God.

Subject as aforesaid, to the maximum extent permitted by law, LoveThoseCharms excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify us with and LoveThoseCharms shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to our website:

1. Any incorrect or inaccurate information any interruptions to or delays in updating www.lovethosecharms.co.uk

2. The infringement by any person of any Intellectual Property Rights of any third party caused by their use of lovethosecharms.co.uk or any Product purchased through this website

3.Any loss or damage resulting from your use or the inability to use the www.lovethosecharms.co.uk web site or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control

4. Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong

5. Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading from www.lovethosecharms.co.uk, or from transmissions via emails or attachments received from this website

6.The availability, quality, content or nature of the other sites on the Internet that are owned and operated by third parties to which lovethosecharms.co.uk link.

LoveThoseCharms may change or withdraw any part of www.lovethosecharms.co.uk or may refuse you access to the web site at any time if we consider it necessary. We may also terminate this agreement and remove, cancel or suspend access to and use of www.lovethosecharms.co.uk upon breach of any part of these terms whatsoever. Termination shall be without prejudice to LoveThoseCharms's other rights. If LoveThoseCharms does not enforce any provision of this agreement such will not be considered a continuing waiver. In the event that any part of these terms of this agreement are held to be unenforceable, such part will at LoveThoseCharms's option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.